The Mové Policies
Cancellation Policy:
We require at least 12 hours notice for cancellations.
Late cancels or no-shows will forfeit the class credit.
Cancellations must be made via the booking platform.
Arrival Policy:
Please arrive 5–10 minutes early to settle in.
Doors lock at class start time-no late entry to protect the experience for others.
Class Guidelines:
A signed health waiver is required before your first class. This can be completed online ahead of time or upon arrival at the studio
Grip Socks are required for all reformer classes
For Mat & Yoga classes, barefoot is standard or if you prefer grip socks
Infrared Hot Classes: Hydrate well beforehand
Clean equipment after use using provided wipes
Women-only policy is strictly enforced. Please respect our safe space and honor the comfort and religious/cultural values of many of our clients.
Waitlist Policy:
If a class is full, you may join the waitlist
You’ll be notified via email or text if a spot opens up. Make sure notifications are on
Packages & Expirations:
All class packages are non-refundable and non-transferable
Class packs expire based on the timeline listed at purchase
Studio Etiquette:
To maintain a clean and calming environment at The Mové:
Please remove your shoes upon entering the boutique
Please silence phones and store them away during class
Be kind, courteous, and supportive- we are a community.