Cancellation Policy:

• We require at least 12 hours notice for cancellations.
• Late cancels or no-shows will forfeit the class credit.
• Cancellations must be made via the booking platform.

Arrival Policy:

• Please arrive 5–10 minutes early to settle in.
• Doors lock at class start time-no late entry to protect the experience for others.

Class Guidelines:

• A signed health waiver is required before your first class. This can be completed online ahead of time or upon arrival at the studio
• Grip Socks are required for all reformer classes
• For Mat & Yoga classes, barefoot is standard or if you prefer grip socks
• Infrared Hot Classes: Hydrate well beforehand
• Clean equipment after use using provided wipes
• Women-only policy is strictly enforced. Please respect our safe space and honor the comfort and religious/cultural values of many of our clients.

Waitlist Policy:

• If a class is full, you may join the waitlist
• You’ll be notified via email or text if a spot opens up. Make sure notifications are on

Packages & Expirations:

• All class packages are non-refundable and non-transferable
• Class packs expire based on the timeline listed at purchase

Studio Etiquette:

To maintain a clean and calming environment at The Mové:

• Please remove your shoes upon entering the boutique.
• Please silence phones and store them away during class.
• Be kind, courteous, and supportive- we are a community.

Policies & Payment Terms: 

 

• All sessions, classes, and services are by appointment only. Walk-ins are not accepted.
• All purchases are final. This includes drop-in classes, private sessions, duet sessions, packages, memberships, and merchandise. Once purchased, no refunds or transfers will be issues for any reason.